Questions, answered plainly

Anyone taxed under PAYE in Ireland, whether you’re an employee or a pensioner, including people who have since left Ireland. If you’re self-employed or have rental income over €5,000, ask us first [CONFIRM scope]. See our small landlord tax returns page.

Four years. Right now that’s 2022, 2023, 2024 and 2025. Claims for 2022 must be made by 31 December 2026, or Revenue can’t repay them. Our 4-Year PAYE Tax Review checks every open year.

Yes. Revenue’s myAccount lets you claim credits and reliefs at no cost. We do the work for you, check every open year and every relief that applies, and deal with Revenue if questions come up.

Yes. You may be owed tax for the year you left and for earlier open years. See leaving Ireland tax refunds.

Our fee is [FEE %] of the refund we secure, agreed in writing before we start. No refund, no fee. See our fees for a worked example.

Revenue pays it straight into the bank account on your Revenue record, or by cheque if there’s no account. Since the start of 2026, refunds can’t be paid into an agent’s account.

After Revenue confirms your refund, we send you an invoice for the agreed fee [CONFIRM payment terms].

No, never. Revenue advises against sharing it, and we don’t need it. You approve our agent request inside your own myAccount.

We aim to review your record within [CONFIRM] working days of your approval. Revenue typically issues a Statement of Liability about five days after filing and pays within three to five working days. See how it works.

Sometimes a review shows an underpayment, for example from a second job or extra income. We check first and tell you before filing. Revenue usually collects underpayments by reducing your tax credits over up to four years.

It’s Revenue’s end-of-year summary for a tax year. It shows whether you overpaid, underpaid or paid the right amount.

For some claims, yes. Health expenses and rent need records, which you keep for six years. Flat rate expenses don’t need receipts.

We only use your data to handle your claim, as set out in our privacy notice [CONFIRM storage location and retention policy]. We have to keep claim documents for six years.

No. TaxRoots is an independent private company (CRO 828654). We act for you as your authorised agent [CONFIRM TAIN].

You can cancel within 14 days of signing up [CONFIRM cooling-off wording], and you can remove us as your agent in myAccount at any time. See our terms of engagement.